Q: How to Order products from our factory?
A:1. Please let us know the model and quantity and your speacial demands.
2. Proforma Invoice confirmed, the order will be arranged upon receipt of your payment.
3. Confirm and ship the goods, then tracking number will be sent to you promptly.
4. We will help to track your goods until you receive them safely.
Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q: What is the lead time?
A:Sample needs 1-3 days, mass production time needs 7-10 days for order less than 1000~3000 pcs.
Q: How do you ship the goods and how long does it take arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive.
Q: How to proceed the order if I have logo to print?
A: Firstly, we will prepare artwork for visual confirmation, and next we will produce a real sample for your second confirmation. if mockup is ok, finally we will go to mass production.
Q: Do you offer guarantee for the products?
A: Yes, we will full-inspection three times before delivery.